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This groundbreaking book takes something people typically thing of as merely functional — ordinary conversations — and demonstrates the power they have to shape our our relationships, our cultures, and our communities.
We have all grown up in a culture where conversations are viewed as a tool for getting what we want, for winning. This book advocates conversations that shift from self interest to accountability for the whole as a way to get better business results. These conversations can make visible the daily choices we make about accountability, commitment and passion.
The authors provide practical ways to move to honest, authentic conversations. The book includes a hands-on guide, including sample scripts, for dealing with a host of potentially difficult conversations.
Although this book is written for workplace audience, authentic conversations can create friendships, marriages, and family relationships peoplel can believe in.
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